FREQUENTLY ASKED QUESTIONS
Find answers to common questions about our services, policies, and more to help you make informed decisions.
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TunelGround is a music-tech platform that helps musicians, studios, and artists collaborate, find events, book sessions, and grow their music journey — all in one place.
Musicians, producers, studios, bands, sound engineers, event organizers — basically anyone involved in the music ecosystem.
Yes! The basic features are free. Premium features and bookings may have charges.
Yes! You can post collaboration requests or DM artists directly using the in-app chat feature.
How do I create an account?
Click on Join Now, enter your phone number. You will receive an OTP to login.
- Ensure you have the latest version of the app.
- Clear the app’s cache or restart your device.
- Reinstall the app if the problem persists.
Go to your profile > Click on 'i' button on the top right of your screen > Update your pending details and save changes.
Fill out the form mentioned above and someone from the teach will reach out to you.
Yes. We follow strict privacy and encryption practices to ensure your data is secure.
Yes. Log in with the same credentials across devices. Some features may be device-specific.
- Check your spam or junk folder in your message box.
- Ensure your phone number is entered correctly.
- Retry after a few minutes or contact support.
